Generally defined as a system of activities that an organization performs to derive value from assets, includes the design, maintenance, operation, and even disposal of assets throughout their life cycle.
A set of tools that seek to improve equipment availability and reliability while limiting risk and cost.
An identification tag attached to a company's physical equipment or property.
The process of using intelligent technology to illustrate and train maintenance professionals on how to perform important maintenance procedures effectively and accurately.
Maintenance performed without human intervention.
Type of maintenance that focuses on empowering machine operators to make maintenance decisions and necessary corrections, without the aid of a specialized maintenance technician.
The ability of an item to be in conditions to perform a certain function at a given instant or during a given time interval, taking into account the combined aspects of its reliability, maintainability, and serviceability support.
Indicates the amount of time a maintenance team takes to work in and complete all pending services.
Visual representation of the failure rate of a product or group of products over time. Responsible for mapping three periods that an asset experiences during its useful life: infant mortality period; normal life period and wear and tear period.
A method of identification used by a wide variety of companies to track, identify and manage items.
Maintenance tasks performed based on the equipment’s condition. Tasks listed as BC can be called “predictive”.
An ongoing process that can include comparisons of strategy, products, services, operations, process, and procedures.
Can be characterized as any obstacle that interferes with the production rhythm of a company.
A free discussion in which the participants give ideas and/or suggestions on a given topic, i.e.; a procedure used to get the highest quantity of ideas and suggestions on a given subject.
The period of operation of an item, machine, equipment or system so that the chances of delivering a product with premature failure are reduced to a minimum.
Expression used to explain the maximum amount of time in which stored materials can still maintain their characteristics unchanged.
That or which causes something to exist or happen.
Formation of vapor bubbles within a circulating fluid that occursin low pressure regions.
Type of maintenance organization in which the scope of each of the professions, specialties or workshops extends to the entire maintained area.
Organizational structure for allocating people to their specific responsibilities.
Policy that companies use to manage any health, safety or environmental risks that arise when facilities, employees or operations are upgraded, added or changed.
Document that sets down all procedures and values to be checked or tested.
A category or classification that is assigned to entities that have the same function but differ in their requirements for quality.
An acronym used to justify the shutdown of equipments or systems in which the responsibility is attributed to maintenance faults.
Also known as “Maintenance Software”, is a computerized Maintenance Management system fundamental for meeting production needs. It is able to harmonize operations in the industry, such as planning, control, operational performance and productivity. TracOS™ is one example
Channel used for the processing of documents and information, obeying the hierarchical scale previously established among the elements involved.
Refers to the ability of entities to be used for meeting suitable requirements, under specific conditions.
Corresponds to the profit situation of a market, where different sellers of a certain good or service act independently to the costumers aiming to reach the same objectives for their businesses - profits and sales. Different instruments may be used in a competition, such as prices, quality and after-sales services.
Unit belonging to a set.
An independent functional unit that is part of an item and consists of variate components.
Index used to quantitatively estimate the consumption of a specific supply item, classified as a consumable material.
Maintenance performed by outsourced personnel.
Monitoring in the execution of any undertaking, aiming not to allow it to deviate from its pre-established purposes.
To arrange some item or procedure according to a certain order and methodology.
Action taken to eliminate a detected nonconformity, defect, or undesirable situation in order to prevent its repetition.
Maintenance performed after the occurrence of a breakdown, aimed at putting an item back in conditions to perform a required function.
Deterioration of a material - usually a metal - or its properties, due to reaction with an environment.
Moment during a production process when an equipment failure or human error can cause food contamination, resulting in customer illness or damage to the business itself.
Attribute that expresses the relevance of a machine or equipment within a production process. It is the representation of how indispensable a piece of equipment is inside the operational context of a system.
An interdisciplinary field of data research that solves real business problems using scientific method and advanced techniques of data analysis, machine learning, and artificial intelligence.
Type of maintenance organization that consists in dividing the totality of the maintained area into zones and units. Assigning to each one of them a certain contingent of personnel.
Organizational structure with distributed responsibilities and decentralized allocation of people, usually made by the production areas.
Alteration in the conditions of an item, machine or operation system.
Malfunctioning of a machine or equipment, although it does not causes its unavailability.
Also known as synchronous or toothed belts - are intended to keep several moving parts rotating together.
A measure of how much a piece of equipment decreases in value through the years.
The predicted results of one action to be performed. The fulfillment of what is expected from the accomplishment of a task.
Is a process tool that helps companies locate and repair design flaws.
Identification of probable causes of a failure or defect with the help of surveyed data, experience and reasoning.
Corrective maintenance that is not started immediately after the breakdown is detected, but is delayed according to certain maintenance rules.
The period of time a machine is out of operation, mainly due to an unexpected problem.
The ability of an item to perform a required function under given conditions of use and maintenance until a limit state is reached.
Engineering Change Request (ECO) or Engineering Change Notice (ECN) is a document that initiates the process of making adaptations or corrections during a product's life cycle.
Engineering change request (ECR) is a suggestion that can be sent on paper or electronically to the management team, requesting the solution of a problem or an improvement to be made in a certain product.
Performing activities at the best level, including - but not limited to - efficiency, by creating and implementing good strategies. i.e.: 'doing the right thing in the right way'.
The ability of an item to meet a demand for service with the given quantitative characteristics. A measure of the degree to which a material approaches its rated capacity and achieves ease of maintenance and operation. The achievement of a desired result.
At a given level of intervention, it basically consists in each of the work activities in which a maintenance activity can be directed.
Corrective maintenance that must be performed immediately to avoid serious consequences.
The process of observing your team to see if they understand the company's vision, if they feel invested in the business, and how they understand their individual role in the organization.
Important items for the smooth running of a company and all its machinery, ensuring a fast flow and a safer environment for employees.
Sum of the times (in hours) within the statistical period considered, in which the equipment has been in the available state.
Deterioration of a surface due to the abrasive action of moving fluids.
A type of software that helps companies manage managing all business-related procedures and processes more efficiently.
A phenomenon that occurs when there is a rapid transfer of static charge between two objects with different potentials, especially when they come into contact or close proximity.
Expense or overspending, squandering, used without obtaining profit, loss.
Coordination of everything that keeps a company's physical buildings, systems, and assets running.
Period in which proper methods are used to detect and replace defective or prone to failure components, when in operation.
The sum of the failures in a family unit, which occurred during a considered statistical period.
Total or partial decrease in the capacity of a part, component or machine to perform its function in a given period of time.
Alphanumeric codes that provide detailed information about the reason for failures in an asset.
Actions taken to identify malfunctioning sub-item or sub-items.
A systematic approach to identify the root cause of an event, using the fault tree diagram. It can also be a framework that guides a systematic transformation of the available information into a concrete action plan.
An action that reveals the positive and negative points of a behavior or a work that has been carried out, seeking its improvement. Another concept may involve operational aspects of performance, such as quality, quantity, productivity and work processes.
Maintenance performed in the field.
A technique used by maintenance teams to get to the root cause of a problem.
Is a set of principles whose objective is to put a workplace in order. They involve everyone in eliminating unnecessary materials, putting everything in its proper place and standardizing workplace maintenance practices.
Items that remain at one location during business operation. Fixed assets do not include mobile assets or inventory items consumed in the production process.
Involves the management of commercial vehicles, whether they are cars, trucks, or vans.
Characteristic of logistical planning that represents the possibility of undergoing adjustments in its execution, offering alternative solutions in order to meet the unpredictability of combat.
Failure in a component or other condition that requires a unit to be removed from service immediately or before the end of the current period.
Acronym standing for Failure Report, Analysis, and Corrective Action System - is a three-step process originally used to achieve the reliability potential and maintainability of military equipment systems.
Wear produced by attrition between two surfaces.
The situation of an item that is performing its function.
An indicator of the class category or importance of an item.
A measurement of how many damages may have occurred, or how serious this damage is.
A logical index of all your equipment, machinery and maintenance components, and how they work together.
A Japanese strategic planning process involving communication and implementation throughout the company. It is also a seven-step process centered on a unified strategic vision. The words 'hoshin kanri' are of Japanese origin, meaning direction and management, respectively. Together they are usually translated as compass management.
Expression used to designate the time, not yet fixed, at which any event will begin.
An English origin word used to denote the cleanliness of the workplace.
A logical and useful supposition as anticipation or explanation, that is expressed by identifying facts, situations, and conditions that could possibly happen.
The discovery of a huge amount of problems that were hidden or submerged; when the search for the cause of an undesired effect begins.
Amount of time spent waiting to use workable equipment, or unproductive employee time due to lack of demand or unforeseen work interruption.
An integrated system of items that constitute a functional unit of production or service.
Critical analysis performed on an item, checking its actual condition against what is required.
A network of devices used in industrial applications for data transferring and enhancing manufacturing and industrial processes, such as Smart Trac and its functioning.
The tracking of items, from the time of purchase to the time of use.
Covers the facility management standards and their compliance, assisting the efficiency and reliability of an organization. Moreover, ISO 41001 certification improves the overall image of the company.
Any component, device, subsystem, functional unit, equipment or system that can be considered individually.
Material acquired not for immediate use, but for an eventual needs.
A Japanese term meaning 'change for the better'. Kaizen is not a tool or methodology, but a culture of continuous improvement in which everyone looks for ways to make internal processes and practices better.
Key Performance Indicator. It is a management tool used to analyze the most important indicators of a business or company.
Reactive power in an alternating current system.
Active power in an alternating current system.
Electrical power consumed in an electric power system.
Greek letter: in this context, it represents the failure rate in statistical studies.
The time during which an item retains its usability.
Can refer to the actual decrease in value of a specific asset. It can also relate to the allocation of the original price of a particular asset over many years in an accounting system.
A set of tasks grouped according to interdependent relationship, or similarity criteria.
Provision of resources required for the execution of any activity.
A logical and systematic process employed by logistical planners for analyze the influence that logistical support will have on a given line of action, in order to provide it better support conditions.
A set of machines and equipment used in the manufacture of a product or the execution of a certain activity.
The probability of completing repairs to a machine that has failed within an expected time. Or even, the probability that a material has to be kept operating satisfactorily or to be restored to specified conditions, proving that maintenance actions are carried out according to planned procedures and necessary resources.
Industrial maintenance professional.
Set of measures or actions that allow restoring an asset to its specific state or measures to ensure a given service.
Sequence of basic maintenance activities performed for a given purpose.
Organization that manages all maintenance workers, including supervision, distribution, scheduling and guidance.
Estimate of expenses with own labor, spare materials and contracted services, foreseen by the maintenance organization for a period of time.
Ease with which maintenance activities can be performed on an asset or equipment. Aims to measure the probability that an equipment in a failure state still has to be restored to normal operating conditions after being maintained.
The origin of an event that caused one unit to lose its ability to perform its required function, in parts or as a whole.
Any sub-item that, after having a breakdown, can be unambiguously identified by an alarm or other means, so that it can be replaced or repaired.
Set of information regarding maintenance, its personnel, events and occurrences with the machines, their registration and codes, disclosed or not.
A factor that allows the calculation of the volume of maintenance work required for the operational cycle in a given period. It is established according to the estimated production, the maintenance frequency and the equivalence factor between the different materials.
Maintenance actions that can only be performed when the item is stagnant or out of service.
A set of activities that are performed with the aim to keep the material in the best conditions for employment,, bringing it back to those conditions in case of possible breakdowns. Another definition may be the combination of technical, administrative, and supervisory actions aimed at maintaining or replacing equipment in conditions to effectively perform the functions for which it was designed.
Set of attitudes and determinations that govern the behavior of maintenance as a whole, usually emanating from the person responsible for the team's performance.
Compilation of information, data and recommendations necessary for the correct maintenance of an item.
Register of all the data about the people working in maintenance services.
Set of principles for the organization and execution of maintenance.
The position within an organization where specified levels of maintenance are performed on an item.
Person who performs and is responsible for general maintenance on assets.
Preventive maintenance based on knowledge of the condition of an item by systematic, periodic or continuous measurement.
Refers to any equipment or process used to keep a facility running.
Loss of the ability of an item, plant, machine, or production system to perform its specific function.
A logical and systematic examination of an item to identify and analyze the probability and potential consequences of malfunction determining the necessary requirements. Related to the maintenance program, or maintainability.
Refers to the value of a worker's hour, taken into account when costing the tasks from the labor point of view.
The ability to administer an organization at an intermediate level, interconnecting the institutional and operational levels, carrying out planning, automation, direction and control of the existing means in several processes.
Information obtained in the form of numbers, used to track the status of a specific process within the maintenance routine.
Corresponds to 'Maintenance Planning and Control', it consists in a practice that contributes to a more assertive Maintenance Management through the adequate application of maintenance techniques.
Target of an action.
A form of grading used in FMEA, which defines in the study the frequency with which a failure mode can occur.
A special subset of an external contractor, focused on providing facilities management support and services in temporary and unusual circumstances.
Method that provides the collection of information about the conditions in which the assets and its components are in real time, in an assertive and intelligent way.
Maintenance actions that can be performed while the item is in operation.
The combination of all technical and administrative actions intended to allow an item to perform a required function, recognizing the need for adaptation to the occurrence of changes in external conditions.
Adoption of measures aimed at improving different processes, with the objective of optimizing not only practical activities but factors in general, increasing the performance of employees and equipments.
Any person or employee who works in an activity using his knowledge and physical strength to obtain a product or to provide services for meeting a client, whether externally or internally.
A complete list of the parts and assemblies that compose a higher-order item.
Is the time required for each R$1 invested to have a return of the same amount, with the objective of calculating the time that the company or industry will take to obtain a return equal to what was invested.
A work order opened for a specific period for recurring or short-term maintenance work, or for work that is not associated with a specific piece of equipment.
Distinct period of an activity or operation at the end of which the nature or characteristic of the action changes, and another one begins.
Correction that is made according to predictive or detective monitoring, or even by a management decision, to operate until failure occurs.
Maintenance organized and carried out with foresight and control. It is any repair and service work performed within a defined period of time. It details when certain maintenance tasks are performed, and by whom. Scheduled maintenance may occur at repeated intervals or in response to a work request.
Location where the employees and machines actually manufacture the products of an industry.
Preventive maintenance tasks that aim to follow the machine or parts by monitoring, measuring, or statistical control to try to 'predict' or 'predict' the proximity of the occurrence of a failure.
A maintenance concept that collects and analyzes data about the condition of a piece of equipment, approaching it to expert recommendations and corresponding results, seeking to reduce operational risks.
A device that detects and measures pressure and allows more specialized maintenance strategies, such as predictive maintenance.
Action taken to eliminate possible causes of a nonconformity, defect or undesirable situation in order to prevent its occurrence.
Maintenance performed at predetermined time lapses or in accordance with prescribed criteria, designed to reduce the probability of failure or degradation of an item. It can also be all the maintenance service performed on machines that are not faulty, in operational conditions, or even in fault state. Also the action taken to reduce and avoid failures and drops in performance, according to a plan based on defined time intervals.
Preventive maintenance performed on an item, equipment, machine, system or unit, among others.
Combination of actions in preventive and predictive maintenance, performed by an operator. It is conducted pursuing to prevent, eliminate, delay or reduce maintenance activities on items or systems.
The process of combining the factors of production for the purpose of satisfying human needs, in terms of goods or services.
Also known as “productive efficiency”, it identifies the conditions under which goods can be produced at the lowest possible unit cost.
Document used in business transactions that identifies the quantity, type and price of a product or service.
Also known as QR Code, is an acronym for Quick Response. It is a two-dimensional barcode that can be automatically converted into an (interactive) text, URL address, phone number, geo-location, email, contact or even SMS.
An acronym for Reliability, Availability, and Maintainability. Its main objectives are to decrease maintenance and operation costs, improving productivity, and consequently increasing the profitability of the organization.
Reliability Centered Maintenance is a maintenance strategy focused on ensuring the safety and reliability of a company's assets.
Maintenance that works in correspondence to equipment breakdown, doing nothing to prevent them.
Registration of as much data as possible about the equipment, with standardized forms that allow quick access to any information needed for maintenance, without the need of recurring to other consultation sources.
The ability of an item or machine to function correctly in expected conditions during a certain period of time, or to still in working conditions after a certain period of operation.
A maintenance strategy that involves using the most appropriate methods to keep equipment running. It is a rigorous analysis of what is needed to help assets run reliably while keeping costs down.
Maintenance performed without direct access of people to the given item.
Analyzes what is preventing a goal in manufacturing from achieving and delegates a team to make the changes necessary to revitalize the progress.
Return on Investment is a way to evaluate the potential return on investment of a business, product, or service.
Preventive maintenance that is performed at predetermined intervals of time and number of operations, among other factors.
Preventive maintenance performed at predetermined intervals of time, number of operations, kilometers driven, hours of operation, among other factors.
Each of the divisions or subdivisions of a public office or of any establishment, corresponding to a particular service or subject. Seiketsu (to standardize); Seiri (to classify); Seiso (to shine); Seiton (to set in order); Shitsuke (sustain).
A strategy that maximizes effectiveness through organizational involvement.
Fast tool and die change that must be performed within 10 minutes
Indicator that takes into account three practical factors: Quality, Availability, and Performance.
A description of the properties of an item.
A document that describes the steps for doing something clearly and concisely. Used in all types of fields and in almost every business function that requires a specific process or way of performing tasks.
A segment of accounting that tracks the value of current inventory items, as well as changes that occur when new items arrive or raw materials are consumed.
Set of necessary actions (what to do) to ensure the reliability of a certain equipment or installation.
Dynamics of supplies in circulation from the sources of origin to employment, throughout the supply process.
Management of all the companies, transportation, warehouses, and distributors necessary to deliver a final product.
The entire process that directs how goods, services, information and money move from the initial order for a product or service to its final delivery to the customer.
Maintenance tasks that are usually preventive and scheduled, repeated periodically at known intervals, without the functioning or use of the machines and equipments.
Preventive maintenance scheduled according to pre-established systematic criteria.
Gathering of specialized and harmoniously dosed personnel to perform specific tasks, giving conditions or increasing possibilities for standardized elements.
Channel used to convey technical and corporate information, independently from the command channel.
Set of scientific or empirical knowledge employed in the production and commercialization of goods and services.
Set of measurements and tests that a certain material, product, work, installation, people or groups must be submitted too, required in the respective specification or project.
A generic term referring to an imaging method based on temperature readings.
The term 3pl refers to third-party logistics, which means that an outside company takes over the receiving, storage, sorting and shipping of your products from your warehouse to your customers.
Utensil, device, or physical or intellectual mechanism used by workers from the most diverse areas to accomplish a given task.
The process of maximizing equipment effectiveness through the active involvement of all supporting departments. The goal of TPM is to improve overall productivity by optimizing equipment availability.
A set of mechanical components that physically move materials from one point to another. They appear in various applications, including industrial processing plants, warehousing, cargo handling, and other handling processes.
Expression used to qualify poor quality and dangerous repairs.
Likelihood that a piece of equipment will not be available for production.
Mandatory asset identification program established by the United States Department of Defense (DoD). All government-owned and government-acquired assets must have a unique identification, so that each asset can be tracked uniquely and consistently throughout its useful life.
Maintenance that performs the correction of failure in a random manner, i.e., the correction of failure or performance lower than expected, after the occurrence of the fact.
Corrective maintenance that must be performed immediately.
A type of meter-based preventive maintenance plan.
Means understanding how the various metrics of energy, waste, and water usage can impact your business.
A device that measures the quantity and frequency of vibration in a given system, machine, or equipment. These measurements can be used to detect imbalances or other problems in the asset and predict future breakdowns, such as Smart Trac.
It is an indicator that shows how much time the employee spends performing the activities included in the maintenance plan.
Includes all the software, hardware, people and processes required to automate warehouse tasks in order to achieve greater efficiency and accuracy.
Estimated time to complete all maintenance work in progress, on hold or pending.