
Challenge
Johnson Controls operates one of the world’s largest catalogs of HVAC and building control systems. Their equipment powers everything from schools and hospitals to factories and plants around the globe.
But with thousands of assets running daily across complex environments, visibility was limited:
- Condition monitoring was outsourced and low-frequency, leaving gaps in asset health data
- Power inefficiencies were contributing to excessive operational costs
- The team lacked a unified strategy for transitioning to Condition-Based Maintenance (CbM) at scale
Without the right tools, they couldn’t act early—and small maintenance gaps often grew into costly issues.
Solution
To gain better control and move toward a predictive approach, Johnson Controls deployed Tractian vibration sensors and AI-powered condition monitoring across multiple sites.
With this system, the maintenance team now gets real-time insights into equipment conditions—without needing manual inspections or outside consultants.
Key capabilities include:
- Live vibration and temperature monitoring across critical assets
- Real-time energy tracking to reduce consumption inefficiencies
- AI diagnostics that flag issues and recommend actions before failures happen
Impact
Tractian enabled Johnson Controls to shift from reactive to proactive maintenance—improving reliability, cutting downtime, and helping justify further expansion of condition monitoring across the company.
In less than 12 months, they achieved:
- $2.6M in total savings across monitored facilities
- 31M+ sensor data samples processed into actionable insights
- Increased reliability across sites, with MTBF (Mean Time Between Failures) climbing to 62 days and average MTTR (Mean Time to Repair) dropping to 12.4 hours
These improvements were driven not only by better failure detection, but also by the strategic use of Tractian platform to streamline alignment checks, lubrication routines, and asset-specific tuning.
What's Next
With measurable wins across uptime, efficiency, and cost savings, Johnson Controls continues to expand its use of Tractian’s condition monitoring platform.
The goal: a company-wide standard for predictive maintenance that’s smarter, more adaptable, and built around the realities of modern industrial operations.