CZM Reduces Downtime and Boosts Maintenance Efficiency Across 500+ Heavy Equipment

Challenge

CZM Foundation Equipment, the leading provider of foundation drilling rigs in the U.S., manages a complex fleet of high-performance equipment rented and sold to customers across the country.

Their goal is clear: ensure machine availability and minimize service disruption across a nationwide operation.

But managing preventive maintenance and tracking asset health at scale—especially across different facilities, field operations, and after-sales services—had become increasingly challenging. Their previous systems lacked speed and connectivity. Field inspections were slow to complete, emergency work orders kept piling up, and data was scattered across different tools.

CZM needed a centralized, intuitive platform that could streamline execution, improve oversight, and connect seamlessly with their existing tools like Infor and CAT VisionLink.

“We had the right team and strong procedures—but everything felt disconnected. With Tractian, we finally have a centralized system that gives us the visibility and speed to stay ahead of issues and keep our fleet running.”

Fabiano Jorge

Rental Fleet Manager

Solution

CZM implemented Tractian CMMS to unify its maintenance processes—from inspection execution to strategic planning—across their rental and after-sales operations.

Within weeks, the team began seeing improvements in routine execution and data consistency.

Tractian gave them the power to:

• Digitize and standardize inspections for all rigs in the fleet
• Set up multi-trigger preventive plans to reduce emergency interventions
• Enable field technicians to follow checklists and complete work directly on mobile devices
• Sync work orders and asset data with Infor
• Centralize maintenance history, part traceability, and KPIs in one platform

With over 45 users logging in daily across departments and locations, the platform proved both easy to implement and quick to scale.

“Many in off-highway maintenance believe CMMS platforms are built only for industrial operations. After a long search, we found in Tractian CMMS the solution that best fit our needs—especially for managing outsourced teams and bringing structure to our heavy equipment maintenance workflows.”

Fabiano Jorge

Rental Fleet Manager

Impact

In less than 12 months, CZM transformed its maintenance strategy from reactive to proactive—cutting costs, reducing downtime, and making data-driven decisions at scale.

• Increase in Execution Speed: Equipment inspections now take just 3 days instead of 9
• Fewer Emergency Inspections: A sharp drop in unplanned corrective work, from 34 to 14/month
• Downtime Reduction: Average downtime dropped from 176 to just 31 hours per rig per month
• Strategic Integrations: By integrating with tools like Infor and CAT VisionLink, CZM improved part traceability and streamlined operations across platforms

The key improvement was CZM’s enhanced ability to detect and solve maintenance concerns before they became critical—enabling the team to keep equipment running longer without interruption, resolve issues before they escalate, and focus more on preventive strategies than corrective firefighting.

What's Next

CZM is now expanding Tractian usage across more teams and deepening its proactive maintenance programs.

This was achieved by integrating Tractian’s intelligent CMMS with the robust processes and tools CZM already had in place—streamlining the workload for off-highway maintenance teams.

With checklists, KPIs, and integration working in sync, they’ve built a maintenance program as reliable as the equipment they deliver.