• EAM software
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Top 3 HxGN EAM Alternatives

Billy Cassano

Updated in dec 17, 2025

13 min.

Top 3 HxGN EAM Alternatives

HxGN EAM is a web-based enterprise asset management platform that includes work order management, preventive maintenance scheduling, inventory control, and asset tracking. The system provides cloud, on-premise, and hybrid deployment options with mobile applications through HxGN EAM Mobile. Features include asset tracking, compliance documentation, and integration options through Hexagon's product portfolio. 

The platform includes reporting tools with reports and dashboard functionality. Configuration options allow workflow adjustments, though the depth of configuration often requires technical expertise beyond general user capabilities. Administrative tasks and report development typically involve SQL coding or specialized resources. Organizations assessing the platform should evaluate the total implementation scope, including configuration services and ongoing administrative support requirements.

Why Teams Are Exploring HxGN Alternatives

Maintenance teams working within HxGN EAM face friction between the platform's configuration and the practical demands of daily maintenance. 

Mobile Application Performance and Limitations: The mobile experience receives criticism for sync performance and workflow friction. As one user noted, "We have to use this software on iOS devices for my job, and it is very unwieldy for our line of work as utility field techs. The original software developer (Infor) intended this software to be a desk job-type of application 'on the go', but it ends up falling flat. My main issue is dispatched work takes too long to clear from 'hard' syncs." Users also report feature gaps between device types, including the inability to view documents or images attached to work orders on the phone version.

Complex Navigation and Discoverability: Users report that certain platform functions require prior knowledge to locate and execute. One reviewer stated, "There are features that are unintuitive and are also very confusing. The task scheduling is one such feature that is extremely confusing." This creates adoption barriers, particularly for technicians who need quick access to work order information without extensive training.

Potential Limitations Teams Face with Configuration-Heavy EAM Solutions

Beyond platform-specific concerns, maintenance teams evaluating enterprise asset management software often encounter structural limitations that affect daily operations and long-term flexibility.

Dependency on Technical Resources for Administration: Some EAM platforms require SQL coding or specialized consultants for report creation, value updates, and system configuration. Even basic administrative tasks may require technical intervention, creating ongoing operational dependencies and delays when maintenance teams need to make system adjustments.

Data Architecture Complexity: Certain enterprise systems require entries across multiple tables and locations to fully set up assets, items, and related records. Text documented in comment fields may not be searchable, limiting the usefulness of historical notes and creating information silos within the platform.

Key Capabilities to Prioritize When Replacing HxGN

Organizations evaluating HxGN EAM alternatives for enterprise asset management maintenance and reliability teams should focus on capabilities that eliminate the configuration complexity and mobile limitations that create daily friction for maintenance teams.

  • Intuitive Navigation Without Memorization: Look for platforms where functions and asset information are discoverable through logical workflows rather than requiring prior knowledge of system locations. Role-based interfaces should guide technicians to what they need without extensive training or menu hunting.
  • Mobile Feature Parity Across All Devices: Prioritize solutions that provide full functionality on both phones and tablets, including document viewing, image access, and checklist completion. Performance should remain consistent across devices, with no feature gaps between mobile and desktop experiences.
  • Offline-First Mobile Execution: Seek platforms that allow technicians to access work orders, record data, and complete tasks without continuous network connectivity. The system should sync automatically when the connection resumes, ensuring field work continues uninterrupted in areas with limited infrastructure.
  • Searchable Data and Unified Asset Records: Choose platforms that make historical notes, comments, and documentation fully searchable across the system. Asset setup should be straightforward without requiring entries across multiple disconnected tables.
  • Self-Service Configuration Without SQL or Consultants: Evaluate solutions where maintenance managers can adjust workflows, create reports, and modify system settings without coding expertise or external specialist involvement. The platform should support in-house administration at the pace of maintenance priorities.

HxGN Alternatives at a Glance

Feature HxGN Tractian Oracle EAM IFS
Mobile Offline Capability User reviews indicate mobile sync issues and feature gaps between desktop and mobile experiences Mobile app built offline-first with automatic sync when connectivity returns Mobile apps documented as requiring patches with reliability concerns noted in user reviews Mobile app functionality limited compared to desktop version
AI-Powered Diagnostics Processes work orders and asset records but does not diagnose equipment faults or generate repair procedures AI autonomously detects all major failure modes with plain-language prescriptions and repair steps Processes work orders and schedules but does not provide diagnostic intelligence or repair guidance Includes AI scheduling, but diagnostic capabilities require additional configuration
Integrated Condition Monitoring Requires third-party tools and integration projects to connect sensor data to maintenance workflows Smart Trac Ultra sensors connect directly to CMMS with automatic work order generation Requires additional Oracle modules and third-party tools for sensor integration Operates within the IFS suite, but condition monitoring requires separate configuration
Configuration Independence Custom reports and workflow adjustments often require SQL knowledge or technical specialists Teams configure workflows and build reports without coding or external consultant dependency Configuration changes typically require Oracle-certified consultants or internal technical resources Adding modules introduces dependencies and may require IFS implementation expertise
Technician Interface and Adoption Complex navigation and administrative depth create learning curve for frontline maintenance workers Intuitive mobile interface designed for technicians with minimal training required Multi-screen workflows within Oracle E-Business Suite create steep learning curve System requires learning curve due to feature density and module navigation complexity
Deployment Timeline Implementations require configuration by technical specialists and often involve consultant engagement Full deployment in 30-60 days with onboarding support included Deployment depends on existing Oracle infrastructure and integration complexity Initial setup noted as time-consuming with dependencies that can extend timelines

Best 3 HxGN Alternatives

Tractian

Best for: Maintenance and reliability teams seeking a unified platform that combines AI-powered condition monitoring, mobile-first CMMS, and reliability analytics in a single solution with rapid deployment timelines.

Tractian delivers an integrated approach to asset management that unifies condition monitoring, maintenance execution, and reliability engineering into a single platform. The system connects Smart Trac Ultra wireless vibration sensors directly to its CMMS and Reliability module, creating a closed loop from fault detection to work order completion. 

When sensors detect anomalies in vibration, temperature, or runtime patterns, the platform automatically generates prioritized work orders with diagnostic context and prescriptive guidance. This eliminates handoffs between monitoring tools and maintenance systems, which can create delays in traditional environments.

The platform's Reliability module extends beyond basic maintenance management to provide failure mode libraries, root cause analysis tools, and asset health scoring based on criticality. Teams can manage inspections, track failure events, and compare reliability metrics across assets from a single interface. 

Tractian's approach positions maintenance programs as strategic revenue protection, whereas traditional programs are treated as cost centers. With real-time KPIs including MTBF, MTTR, and backlog visibility calculated automatically from operational data, the game truly changes. Customer deployments report ROI within 12 months, with implementation timelines of 30-60 days rather than the extended rollouts typical of legacy EAM platforms.

Key Features

  • Integrated Sensor-to-Work-Order Platform: Smart Trac Ultra wireless sensors detect equipment anomalies and feed data directly into the CMMS, where AI algorithms identify specific failure modes and automatically generate work orders with diagnostic context and repair procedures. No separate monitoring software or manual alert-to-task handoffs required.
  • Mobile-Native with Full Offline Capability: Technicians access work orders, asset data, and AI-generated SOPs from mobile devices with or without network connectivity. Data syncs automatically when the connection resumes, ensuring maintenance continues in remote plant areas or facilities with limited infrastructure. Full feature parity across device types.
  • AI-Powered Fault Diagnostics: Patented machine learning algorithms analyze vibration and temperature patterns to identify all major failure modes, from bearing wear and misalignment to cavitation and lubrication issues. Each alert includes severity ratings, root-cause analysis, and plain-language prescriptive recommendations, without requiring specialized analysis expertise.
  • Real-Time KPIs Without Manual Data Entry: MTBF, MTTR, backlog metrics, and PM compliance updates are automatically generated as technicians complete work orders. Managers gain instant visibility into maintenance performance across sites without waiting for monthly reports to be compiled or requiring SQL report development.
  • Self-Service Configuration and Scaling: Teams configure workflows, add assets, and scale to new sites without dependence on external consultants. Drag-and-drop scheduling, customizable dashboards, and intuitive asset hierarchy management put administrative control in the hands of maintenance managers rather than IT or outside specialists.

Why real customers choose Tractian over HxGN

  • I like that Tractian “generates warnings in which the machine is not yet in a critical state, but notifies you to be able to perform a more detailed inspection with your vibration team to validate data and the physical condition of the machine.” Gerardo T., Predictive Maintenance and Lubrication Supervisor
  • Tractian helps us “ensure that the plant is always available for production and that the equipment is not the cause of unplanned stoppages or interruptions. The centralization of information allows you to visualize all monitored assets in one place and obtain valuable insights in real time.” And, “It is easy to install and does not require major transformations within the plant.” Guadalupe O., Enterprise Maintenance Analyst
  • Another review writes, “The infrastructure they provide is very beneficial. It allows for the establishment of a wireless communication network between multiple devices, facilitating continuous inspection 24 hours a day, 7 days a week. This frees people from the task of manually checking a large number of pieces of equipment.” Domingo O., Mid-Market Engineer

Why companies choose Tractian over HxGN

  • “There were some issues that I would say, if not for having Tractian, we would have never noticed… For example, a lubrication problem, we could go out and lubricate it and recheck it on Tractian platform and see that it fixed the problem… It was pretty impressive for that, the results we got early on.” Jacob Hoffine, Reliability Engineer at Ingredion
  • “For the first time, we can clearly see what’s happening on the floor before a failure hits. That kind of visibility is a game-changer.” Trevor Baker, Sr. Manager, Manufacturing Strategic Initiatives
  • “Tractian has allowed us to move from firefighting mode to proactive maintenance. We can plan ahead and keep things running smoothly, which makes a huge difference for the team and for the animals we care for.” Plant Engineer at Georgia Aquarium

Pro and Cons at a Glance

Pro

Con

  • Unified platform eliminates integration between separate monitoring and CMMS tools

  • AI diagnostics provide prescriptive guidance without requiring vibration analysis expertise

  • Mobile app works fully offline with automatic sync when connectivity returns

  • Vibration monitoring sensors work best when deployed with native products

  • Platform depth may exceed requirements for organizations seeking basic work order tracking only

  • Strongest value realized when combining CMMS with condition monitoring tools

How much does Tractian cost?

Tractian uses transparent per-sensor and per-user pricing, without platform fees or hidden integration charges. All plans include AI-powered diagnostics, offline mobile execution, multi-site visibility, and condition monitoring capabilities. Tractian provides free onboarding and implementation support. 

Oracle EAM

Best for: Operations with Oracle ERP infrastructure that need asset management functions within their existing Oracle environment.

Oracle EAM functions as an asset management module within its enterprise suite, providing work order management, preventive maintenance scheduling, inventory control, and reporting capabilities. This means organizations must navigate Oracle's configuration methodology and may require Oracle consultants for adjustments beyond basic administration. Features include mobile access and connections to finance, procurement, and materials management modules. Organizations without existing Oracle infrastructure face additional complexity, as asset management functions depend on foundational Oracle components and licensing structures that can increase implementation scope.

Their updated module offers predictive maintenance capabilities and seamless integration with other Oracle applications. However, users frequently note that the interface is cumbersome and requires significant training, particularly for organizations without dedicated Oracle support staff. Furthermore, reporting is often considered less adaptable than anticipated, and the mobile interface has been criticized for being less functional and reliable than its desktop counterpart.

Key Features

  • Work Order Processing: Records maintenance requests, schedules resources, and tracks completion status through workflows that connect to ERP processes
  • Inventory Connection: Links spare parts and materials management to maintenance activities when used alongside Oracle inventory modules
  • Preventive Maintenance Scheduling: Creates maintenance schedules based on defined intervals and tracks compliance through the Oracle environment

Real Customer Gaps with Oracle EAM 

As of December 2025, teams implementing Oracle EAM have identified several operational considerations to evaluate before deployment.

  • Interface complexity and learning curve: The system has been described as overwhelming for new users, requiring extensive training and creating barriers for organizations without dedicated Oracle technical resources.
  • Mobile application reliability: Users report that mobile apps can throw errors during deployment and regular usage, with functionality that differs from desktop access and requires technical effort to maintain.
  • Reporting flexibility limitations: The platform's reporting capabilities have been noted as less flexible than expected, with customization needs that may require additional technical involvement to address specific organizational requirements.

Pro and Cons at a Glance

Pro

Con

  • Connects Oracle ERP modules for organizations with existing Oracle infrastructure

  • Includes connections to finance and procurement modules

  • Supports preventive maintenance scheduling workflows

  • Interface noted as overwhelming and requiring extensive training

  • Reporting capabilities may not meet specific organizational needs without customization

  • Mobile interface has received criticism for functionality gaps and reliability

How much does Oracle EAM cost?

Oracle EAM uses a user-based licensing model with pricing that varies by deployment scope and selected modules. Organizations should factor implementation services, training, and ongoing support into total cost assessments. 

IFS EAM

Best for: Organizations already operating ERP or field service management on IFS Cloud that need to add asset management capabilities within their existing platform environment.

IFS Cloud EAM is an asset management module within the IFS Cloud suite. The system includes maintenance planning, work order management, and scheduling tools, though users have noted that initial setup and configuration are time-consuming, particularly for organizations without prior IFS experience. The platform shares a data model with other IFS modules, including ERP, field service management, and supply chain, though adding these modules introduces dependencies that may extend deployment timelines for teams focused primarily on maintenance outcomes.

IFS Cloud EAM serves energy, utilities, manufacturing, and aerospace industries. The platform includes AI-assisted scheduling and asset performance features, but users have reported that the built-in reporting requires additional customization to meet specific needs, and the mobile app's functionality is more limited than desktop access. For organizations evaluating IFS, questions around the long-term cost of ownership warrant attention, as licensing, implementation, and ongoing support fees can accumulate, particularly for mid-sized operations considering standalone EAM rather than the full suite.

Key Features

  • Asset Tracking: Records asset data from acquisition through operation, maintenance, and decommissioning, including associated costs and performance metrics.
  • Maintenance Scheduling: Uses algorithms to generate maintenance schedules and resource assignments based on defined criticality levels and operational parameters.
  • Shared Data Model: Operates within the IFS Cloud suite, supporting data exchange with ERP, field service, or supply chain modules when licensed.

Real Customer Gaps with IFS EAM 

As of December 2025, teams implementing IFS Cloud EAM have identified several operational considerations to evaluate before deployment.

  • Search and system performance: Users have reported slower search response times than in previous IFS versions, which is affecting daily task execution.
  • Module navigation: Moving between modules has been described as confusing, and some reviewers mention that the system requires time to learn due to its feature density.
  • Localization and workflow customization: Organizations with specific regional requirements have encountered gaps, and limitations exist in customizing certain automated approval processes.

Pro and Cons at a Glance

Pro

Con

  • EAM, ERP, and field service modules share a common data model

  • Includes AI-assisted scheduling tools

  • Includes modules for different industries

  • Complex initial setup requiring significant configuration effort

  • Mobile app functionality is limited compared to the desktop version

  • Reporting features may require customization for specific organizational needs

How much does IFS EAM cost?

IFS Cloud EAM pricing is based on a subscription model, with costs varying by deployment scope, user count, and selected modules. Entry points for larger enterprises with extensive requirements can be significantly more than expected. Additional fees for implementation, training, and customization are typically in addition to base licensing.

Why Tractian is the Smarter Choice Compared to HxGN

HxGN EAM offers asset management functionality, but teams evaluating the platform often encounter friction that delays time-to-value. Configuration complexity, mobile sync issues, and reliance on technical resources for routine customization create an ongoing administrative burden. Tractian delivers a different experience:

  • Unified platform from sensors to work orders. Smart Trac Ultra sensors connect directly to Tractian's CMMS, enabling automatic alert-to-action workflows without integration projects or middleware configuration.
  • AI-powered diagnostics that explain the problem and the fix. Auto Diagnosis identifies failure modes and attaches specific repair procedures, replacing tribal knowledge with documented, repeatable guidance.
  • Mobile-first design that works offline. Technicians execute work orders, scan assets, and capture data from anywhere on the plant floor, regardless of connectivity conditions or sync delays.
  • Fast deployment with in-house control. Teams go live in 30 to 60 days and configure workflows without SQL coding, consultant dependencies, or multi-month implementation cycles.

For Plant Managers: HxGN EAM's configuration depth often requires technical specialists or external consultants for routine workflow adjustments and custom report development. This creates dependencies that slow decision-making and add ongoing costs. 

Tractian provides plant managers with direct visibility into asset health, maintenance KPIs, and work order progress without waiting for IT support or external resources. Real-time dashboards automatically surface actionable insights, enabling plant managers to identify risks, allocate resources, and justify maintenance investments with concrete data rather than manually assembled reports.

For Maintenance Managers: HxGN EAM's extensive functionality can overwhelm scheduling and planning workflows, particularly when mobile capabilities lag behind desktop features or sync issues delay field updates. 

Tractian consolidates scheduling, diagnostics, and technician communication into a single interface. AI-generated insights prioritize what matters most, and drag-and-drop scheduling adjusts quickly to changing conditions. Maintenance managers spend more time on strategy and less time navigating menus, chasing field updates, or reconciling data across systems.

For Technicians: HxGN EAM's interface complexity and mobile limitations create friction on the floor. Technicians often face feature gaps between desktop and mobile experiences, sync delays that undermine real-time visibility, and navigation patterns designed for administrators rather than frontline workers. 

Tractian was built for technicians first. The mobile app works offline in low-connectivity areas, provides instant access to assets via QR code scanning, and delivers AI-generated checklists and procedures directly within the workflow. Technicians know what to fix, how to fix it, and can document completion without returning to a desktop or navigating multiple screens. Adoption happens naturally because the tool helps get work done rather than adding steps.

See why maintenance teams are making the switch. 

Explore Tractian's ROI calculator to estimate your potential savings, or book a demo and see what your team can achieve with Tractian on your side.

FAQs about HxGN

  1. Can HxGN EAM be configured without SQL coding or technical specialists? 

HxGN EAM offers configuration flexibility, but custom reports and workflow adjustments often require SQL knowledge or technical expertise beyond general user capabilities. Tractian's interface allows maintenance teams to configure workflows, build reports, and adjust settings without coding or external consultant support.

  1. Does HxGN EAM provide AI-powered diagnostics and repair guidance? 

HxGN EAM manages work orders and asset records, but does not automatically diagnose equipment faults or generate repair procedures. Tractian's Auto Diagnosis detects over 70 failure modes and attaches specific repair steps directly to each alert.

  1. Can technicians use HxGN EAM Mobile effectively in low-connectivity environments? 

User reviews indicate mobile sync issues and feature gaps between desktop and mobile experiences in HxGN EAM. Tractian's mobile app was built offline-first, allowing technicians to access work orders, scan assets, and complete tasks regardless of network conditions, with automatic sync when connectivity returns.

  1. Does HxGN EAM include integrated condition monitoring sensors? 

HxGN EAM does not provide condition monitoring hardware and requires separate tools and integration projects to connect sensor data to maintenance workflows. Tractian combines Smart Trac Ultra sensors with its CMMS on a single platform, providing a direct path from equipment alerts to work orders without middleware or additional configuration.

Billy Cassano
Billy Cassano

Applications Engineer

As a Solutions Specialist at Tractian, Billy spearheads the implementation of predictive monitoring projects, ensuring maintenance teams maximize the performance of their machines. With expertise in deploying cutting-edge condition monitoring solutions and real-time analytics, he drives efficiency and reliability across industrial operations.

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